FAQs

Frequently Asked Questions

1. What kind of watches do you sell?

We specialize in premium wrist watches for men and women, designed for style, comfort, and everyday use.

2. Are your watches original?

Yes! All PehnoPK watches are 100% genuine and thoroughly inspected before delivery.

3. Do you offer Cash on Delivery (COD)?

Yes, we offer Cash on Delivery all over Pakistan.

4. How long will delivery take?

Delivery usually takes 2–5 working days in major cities, and 4–7 working days in remote areas. Tracking details are sent via SMS or email after dispatch.

5. Is there a warranty with the watches?

Yes, each PehnoPK watch comes with a 3-month limited warranty covering manufacturing defects (excluding physical, water, or battery-related damage).

6. How do I place an order?

Simply visit our website, choose your watch, click "Add to Cart", and complete the checkout with your details. You’ll receive confirmation by SMS/email.

7. Can I exchange or return a product?

We offer a 7-day exchange for defective or damaged items only. Please record an unboxing video as proof. We do not accept returns for used products or change of mind.

8. Do you ship internationally?

Currently, we only deliver within Pakistan.

9. How can I contact you?

Email us at jawadch485@gmail.com or call us at +92 309 5123499.

10. What makes PehnoPK different?

We combine timeless design, reliable quality, and local pride to bring you watches worth wearing every moment.